Page 21 - GBGH Patient Handbook

LEAVING THE HOSPITAL

Please visit the cashier/switchboard (main entrance) before leaving to pay any
charges not covered by your insurance. You should also pick up any valuables
secured by your care team for safekeeping.

Out-of-country patients are required to pay all outstanding charges at the time
of discharge.

DISCHARGE PLANNING

GBGH provides services and coordination to help you plan for your health care
needs upon discharge from hospital. Your nurse, the Patient Flow Navigator
(PFN), and Home and Community Care providers will determine the support and
assistance you will need at home. The goal is for you to be able to return home.
If you have questions about your health AFTER you have been discharged from
hospital:
• Speak to your family physician or nurse practitioner
• Call Telehealth Ontario at 1-866-797-0000 to speak to a Registered Nurse
• Call Home and Community Care at 705-721-8010 or toll free at 1-888-721-
2222 to discuss your home care needs and services
• http://www.nsmlhin.on.ca/resources.aspx via Healthlinks

Paying Your Bill
GBGH has a variety of payment options to pay your bill.
Accepted methods of payment
• Cheque: Payment by cheque, payable Georgian Bay General Hospital,
can be mailed directly to Accounts Receivable (Georgian Bay General
Hospital – Accounts Receivable P.O. Box 760, Midland, ON L4R 4P4).
Reference your account number on the cheque or enclose the stub from
the statement.
• Credit card: You can now pay with your VISA®, MasterCard® and
American Express®online. Please see cashier hours of operation below.
• Pre-authorized payments: Pre-authorized payments may be arranged.
Call us at (705) 526-1300 x1502 to set up an account. You will be asked to
reference your account number.
• Cash and Interac® – Payments by cash and Interac® will now be
accepted. Please see cashier hours of operation below.

Cashier Hours of Operation
Reception/Switchboard:
• Monday to Friday from 7:00 a.m. – 8:00 p.m.
• Weekends from 8:00 a.m. – 8:00 p.m.

Emergency Department:
• 8:00 p.m. – 7:00 a.m.

Exceptional Care, Every Person, Every Time 21