Page 16 - GBGH Patient Handbook
P. 16

SERVICES DURING YOUR STAY








































            ACCOMMODATION


            Our hospital has standard (ward – three to four patients), semi-private (two
            patients) and private rooms. The Ontario Health Insurance Plan (OHIP) pays for
            standard accommodation only. If you request and receive a room upgrade
            and provide insurance information, your claim will be directly submitted to your
            insurance company. If no insurance information is provided, you will be billed
            directly. Any rejections or balance from your insurance company will be billed
            to you directly. Each inpatient is required to fill out responsibility for payment
            form. Preferred accommodation may also be paid directly by Visa, MasterCard,
            debit or cash at Switchboard, Emergency Registration or the Finance
            department (ext. 5134).

            Because of our high bed occupancy rate, we may not always be able to give
            you your preferred room accommodation. If your preferred room does become
            available, you will be transferred. Your insurance company is not charged until
            you are placed in the preferred accommodation you have requested.
            GBGH has a mixed gender policy in our ward rooms which means that there
            may be times when males and females will share the rooms. You will be notified
            if this is the case.

            During your stay, you may have to be moved for medical reasons for an
            emergency admission. Please be assured this is only done when absolutely


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