Page 28 - GBGH Patient Handbook

ABOUT YOUR HOSPITAL

GBGH’S MISSION, VISION, VALUES

S
I
O
M MISSION
I
S
N

r
o
v
h
I Improving the
e
p
m
t
n
g

i
t
y
u
l
Q Quality
a
i

e

h
l
h
t
a
t
e
o
f
S
& & Safety H Health of the

t
y
e
a
f
i
n
a
g
E Engagement C Communities
n
m
u
o
t
m
i
e
e
e
g
t
s
n
m
t
y
a
b
i
n
c
c
t

u
o
l
i
I
l
A Accountability & Inclusiveness s W We Serve
u
e
c
n
n
v
e
&
i

s
s
r
v
S
e
e

e
s
t
& & Sustainability
i
i
S

u
l
b
y
a
t
a
n
i
E
S
U
L
V VAL UES
A
R Respect t
s
e
p
e
c
I
I
N
O
V VISION A Accountability
S
i
l
o
t
a
i
t
y
c
c
b
u
n

e
x
e
e
c
n
l
c
l
E Exceptional Care E Excellence
e
r
l
a
C
e
o
i
t
n
p
c
x
a

i
o
s
a
m
p
s
n
o
e
r
v
E Every Person C Compassion
o
y
P
e

s
r
n
v

E Every Time
e
r
m
y
T
e
i
e
a
g
n
n
e
m
s
s
e
c

s
t
i
u
&
E Engagement & Inclusiveness

v
n
g
e
n
l
I
28
e
t
g
S Strategic Direction www.gbgh.on.ca
i
c
r
i
t
a
n
o
c
i
D

e
t
r
Ÿ We are an organization of choice for talented people
Ÿ We are engaged with our patients and their families
Ÿ We build collaborative partnerships and integration opportunities to improve patient experience and outcomes
Ÿ We respect the diversity of the people we serve, including our Indigenous and Francophone communities
g
b
e
j
a
s

i
O
v
i
c
t
t
t
c
e
r
e
S Strategic Objectives
Ÿ Develop high-performing leaders
Ÿ Create partnerships and integration that improve patient experience and outcomes throughout their
healthcare journey
Ÿ Build accountability and recognition systems
Ÿ Invest in our peoples’ development and learning
Ÿ Develop processes for engaging people
S
a

l
i
a
Q Quality & Safety

&
t
y
t
e
u
y
f
o

D
r
S Strategic Direction
c
n
c
g
i
r
e
t
a
i
e
i
t
t
Ÿ We ensure the safety of our patients, people and volunteers
Ÿ We improve patient experience and outcomes through high quality, inter-professional care based on innovation and
best practices
r
e
b
g
c
e
t
j
S Strategic Objectives
t
t
i
c

e
v
i
a
O
s
Ÿ Improve safety & well-being for our people and patients
Ÿ Create a culture of best practices and evidence-based practices
u
c
S
i
t
a
s
l

t
u
t
y
&
n

o
i
i
y
t
a
b
c
A Accountability & Sustainability
i
b
n
a
l
i
i
r
t
e
i
c
c
i
t
t

a
S Strategic Direction
D
o
g
n
r
e
Ÿ We advance our strategic priorities through the responsible and purposeful use of resources
Ÿ We are accountable to our people, stakeholders and patients we serve
Ÿ We grow our programming to align with community needs
e
t
a
c
i
g
e
v
i
s
S Strategic Objectives
t
r
b
O

j
t
c
e
Ÿ Leverage technology to improve patient experience and timely access to information
Ÿ Responsible nancial and resource management
Ÿ Building capacity through teaching and mentorship